West Ender Posted September 12, 2017 Report Share Posted September 12, 2017 I thought you where able to add the R@ngers cup game to your season ticket. Having great difficulty on the website, it seems to only let me buy a ticket. Quote Link to comment Share on other sites More sharing options...
West Ender Posted September 12, 2017 Author Report Share Posted September 12, 2017 The title should of course read 'adding gers game' but autocorrect perhaps knows best. 1 Quote Link to comment Share on other sites More sharing options...
elevenone Posted September 12, 2017 Report Share Posted September 12, 2017 I had the same bother. In the end I phoned the office and it was added on that way. (Hopefully) Quote Link to comment Share on other sites More sharing options...
jagfox Posted September 13, 2017 Report Share Posted September 13, 2017 If you select the option not to post out it's added to your season ticket. Quote Link to comment Share on other sites More sharing options...
a f kincaid Posted September 13, 2017 Report Share Posted September 13, 2017 I can't get any further that a blank screen inviting me to click on the seat I want. Nowhere to go after that. No "next" option either. Â Once again, a call to the office. There must be a better system than this rubbish. Quote Link to comment Share on other sites More sharing options...
a f kincaid Posted September 13, 2017 Report Share Posted September 13, 2017 Phoned to be told that "yes, there have been a few problems with the website". Asked if I could add it to my ST over the phone. The answer was "yes but only after 10.00". At 9.42 I can't see what difference it makes. Asked why this was so and was told it's "our new policy". Â Save a phone call and don't phone before 10.00! Quote Link to comment Share on other sites More sharing options...
BowenBoys Posted September 13, 2017 Report Share Posted September 13, 2017 I managed to get through the Pentagon firewall last week and had a look at some top secret files. Congratulations to the guys at PTFC though, they have made it virtually impossible to buy a match ticket! Quote Link to comment Share on other sites More sharing options...
AlgarveJag Posted September 13, 2017 Report Share Posted September 13, 2017 boys, boys, boys... Â do what I do and send yer wee brother to the office in person! Â It brings back all that nostalgia for getting sent to the pie and bovril stand to stand in the queue 15 minutes before half time to buy a cold pie and boiling bovril that is half spilt over your numb fingers before you make it back to your barrier behind the goals. Â I think it's nice that the club has refused to embrace technology just so that my wee brother still has a purpose in life. 1 Quote Link to comment Share on other sites More sharing options...
north stander Posted September 13, 2017 Report Share Posted September 13, 2017 Interstadia which is the company behind the ticketing website, is apparently a one man band. As a company it is spreading throughout Scottish clubs and likes of Morton and Dunfermline have had major issues this season when they've given this mob a contract for their ticketing and turnstiles arrangements. At Morton for example, they only had the turnstile entry system working for first time on Saturday, after repeated delays of not being able to issue fan cards or a lot of their season ticket cards (AFAIK thats not even resolved yet, still people without cards), scanners not working, new turnstiles not installed in time for the seasons start, and an IT failure due to an alleged system upgrade. It's been total mayhem for the Morton fans, and reports of the Interstadia guy only coming in for an hour once a week to try resolve the issues over the past 6 or 7 weeks since season started. Can't recall who else right now I read about having issues with Interstadia, but there's certainly more clubs out there who've had problems with the interstadia ticket websites set up for them, where it doesn't work on all devices or doesn't recognise passwords, or logo gets in way of parts of page, or get so far trying to buy a ticket and it doesn't let you go further. So it's not just us. That's what you get though for contracting out to a one man band who overstretches themselves with clients and can't even master building a functioning website template for all.. Quote Link to comment Share on other sites More sharing options...
Peaty FC Posted September 13, 2017 Report Share Posted September 13, 2017 Ah the joys of scottish football. Â I was hoping to get to the game on friday might. Can anyone tell me if it poss to simply buy a ticket at the ground before the game pls? Quote Link to comment Share on other sites More sharing options...
Auld Jag Posted September 14, 2017 Report Share Posted September 14, 2017 No tickets on sale at Firhill after 5pm. Quote Link to comment Share on other sites More sharing options...
Peaty FC Posted September 15, 2017 Report Share Posted September 15, 2017 Thanks auld jag. Saw the page on the os last night. Quote Link to comment Share on other sites More sharing options...
stillresigned Posted September 16, 2017 Report Share Posted September 16, 2017 Have tried adding the Currant Buns cup game a few times without success. Think I'll do it the old fashioned way by phone or in person on Monday afternoon? Quote Link to comment Share on other sites More sharing options...
West Ender Posted September 16, 2017 Author Report Share Posted September 16, 2017 Ended up phoning in. Web site doesn't seem to work with Safari and Chrome but got it to work with Firefox, still couldn't add it to season ticket 'though. Resorted to telephone. Quote Link to comment Share on other sites More sharing options...
West Ender Posted September 19, 2017 Author Report Share Posted September 19, 2017 This better work tonight. The email receipt says 'pick up ticket before 5pm' whereas I've specifically asked for it to be added to my season ticket. It has to be said that this ticket system seems a bit of a shambles. Any web site should be tested using all browsers and it should be crystal clear how to use it. Don't buy IT on the cheap jags! Quote Link to comment Share on other sites More sharing options...
rosjag Posted September 19, 2017 Report Share Posted September 19, 2017 Called the office as well and it was added to my season ticket....hopefully. Quote Link to comment Share on other sites More sharing options...
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