a f kincaid Posted May 29, 2019 Report Share Posted May 29, 2019 Tempting fate I know but in the absence of anything above, is the IT working at last? Quote Link to comment Share on other sites More sharing options...
ARu-Strathbungo Posted May 29, 2019 Report Share Posted May 29, 2019 I now can get the ticket selection menu to work, but my choice of seat is now unavailable (although it was not marked as an existing ST seat when I checked at the last game of the season) so now I have to find another available seat, but I cannot see a ‘seat map’ for the JH stand. Anyone got any suggestions as to how I can find a detailed map? Quote Link to comment Share on other sites More sharing options...
jagfox Posted May 29, 2019 Report Share Posted May 29, 2019 Just now, ARu-Strathbungo said: I now can get the ticket selection menu to work, but my choice of seat is now unavailable (although it was not marked as an existing ST seat when I checked at the last game of the season) so now I have to find another available seat, but I cannot see a ‘seat map’ for the JH stand. Anyone got any suggestions as to how I can find a detailed map? Nope. Just phone them up Quote Link to comment Share on other sites More sharing options...
ARu-Strathbungo Posted May 29, 2019 Report Share Posted May 29, 2019 27 minutes ago, jagfox said: Nope. Just phone them up I was thinking that would be the best option Quote Link to comment Share on other sites More sharing options...
ARu-Strathbungo Posted May 29, 2019 Report Share Posted May 29, 2019 26 minutes ago, ARu-Strathbungo said: I was thinking that would be the best option Well that was a waste of my time and the bloke at the ticket office!! There is a detailed map of the JH stand, but I need to access a PC to view this. I think perhaps having seat maps available in .pdf format would be a valid suggestion for the club to take on board? Quote Link to comment Share on other sites More sharing options...
kevin energy Posted May 29, 2019 Report Share Posted May 29, 2019 Can you still go up to the office and purchase a Season Ticket ? Quote Link to comment Share on other sites More sharing options...
lady-isobel-barnett Posted May 29, 2019 Report Share Posted May 29, 2019 4 minutes ago, kevin energy said: Can you still go up to the office and purchase a Season Ticket ? Yes. I did that yesterday. 1 Quote Link to comment Share on other sites More sharing options...
Fawlty Towers Posted May 29, 2019 Report Share Posted May 29, 2019 4 hours ago, falklandal1 said: Renewed this Morning. I wish I had known that before I renewed 1 Quote Link to comment Share on other sites More sharing options...
falklandal1 Posted May 29, 2019 Report Share Posted May 29, 2019 3 hours ago, Fawlty Towers said: I wish I had known that before I renewed Ha Ha,you would miss my wonderful description of goals that you miss,and my analysis of the game so far,lol. Quote Link to comment Share on other sites More sharing options...
javeajag Posted May 29, 2019 Report Share Posted May 29, 2019 Yes I bought online ....easy Quote Link to comment Share on other sites More sharing options...
jaf Posted May 30, 2019 Report Share Posted May 30, 2019 Reluctant renewals * 3 Quote Link to comment Share on other sites More sharing options...
Gnome on the Bing Posted June 2, 2019 Report Share Posted June 2, 2019 I'd renew my ticket if I could get the website to work. It keeps refusing a 'certificate' or some such nonsense. 1 Quote Link to comment Share on other sites More sharing options...
falklandal1 Posted June 2, 2019 Report Share Posted June 2, 2019 10 hours ago, Gnome on the Bing said: I'd renew my ticket if I could get the website to work. It keeps refusing a 'certificate' or some such nonsense. I had exactly the same issue,never had much trouble up and till they improved it,went to the office eventually. 1 Quote Link to comment Share on other sites More sharing options...
ARu-Strathbungo Posted June 2, 2019 Report Share Posted June 2, 2019 11 hours ago, Gnome on the Bing said: I'd renew my ticket if I could get the website to work. It keeps refusing a 'certificate' or some such nonsense. This could be a browser issue? I had a similar issue with my new laptop which runs on Windows 10 with a default browser of 'Microsoft Edge'. What I did was use the older browser 'Internet Explorer'. This allowed me to view the seating map and choose an available seat position, and purchase the ST. A bit of a faff but I got there eventually Quote Link to comment Share on other sites More sharing options...
Gnome on the Bing Posted June 3, 2019 Report Share Posted June 3, 2019 12 hours ago, ARu-Strathbungo said: This could be a browser issue? I had a similar issue with my new laptop which runs on Windows 10 with a default browser of 'Microsoft Edge'. What I did was use the older browser 'Internet Explorer'. This allowed me to view the seating map and choose an available seat position, and purchase the ST. A bit of a faff but I got there eventually Yeah, it was a browser issue. I managed to get on using Firefox. Unfortunately, however, my password wasn't working. I therefore requested that the system email me a new one. But nothing happened (it's not in a spam folder and all filters etc. are switched off). Fab. Quote Link to comment Share on other sites More sharing options...
Aberdeenjag Posted June 3, 2019 Report Share Posted June 3, 2019 Online system allows me to add my daughter's free ticket into the basket but won't load mine...pretty much same problems every year....do you think they ever test these systems once they are setup? I'll phone up tomorrow just like last year. Quote Link to comment Share on other sites More sharing options...
kevin energy Posted June 3, 2019 Report Share Posted June 3, 2019 Tried to purchase on the website not working says problem with my password, I will need to phone up Quote Link to comment Share on other sites More sharing options...
West Ender Posted June 4, 2019 Report Share Posted June 4, 2019 Took a lot of faffing and different browsers but eventually got there. Same every year. ..fix it! Quote Link to comment Share on other sites More sharing options...
scotty Posted June 4, 2019 Report Share Posted June 4, 2019 For the first time in a few seasons I renewed my season ticket in a couple of minutes from start to finish! Logged in, used quick renewal with stored card details and now all I need is an e-mail confirmation ...... oh wait! Quote Link to comment Share on other sites More sharing options...
mad-jag Posted June 5, 2019 Report Share Posted June 5, 2019 I went for the good old fashioned phone call option. Done and dusted in 3 minutes, no hassle at all. Then put through for a couple of junior jags memberships. It was all really easy and I was on the phone less than 10 mins. The staff couldn’t have been better to be honest. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.